Privacy Policy

Last updated: October 11, 2026

Virtual Aid Pro is operated by Pracy-Ann Pryce from Jamaica and provides remote real estate transaction and operations support. This notice explains the information provided through website inquiries and how it is used for follow-up.

Table of Contents

  • What Information We Collect
  • When We Collect Information
  • How We Use Your Information
  • How Long We Keep Inquiry Information
  • Data Security & Protection
  • Cookies Policy
  • Third-Party Disclosure
  • Third-Party Links
  • Your Information and Requests
  • Children’s Privacy
  • Fair Information Practices
  • Email Communications
  • How to Contact Us

What Information We Collect

As part of our commitment to transparency, this Privacy Policy outlines the types of personal information we may collect, including but not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Business Information
  • Company name, business type, support requirements, transaction volume and other information you choose to provide in an inquiry or service engagement.

When We Collect Information

We collect information when you:

  • Send us a business inquiry
  • Submit an inquiry via our contact form
  • Request a free resource, such as the Vacant Land Closing Checklist
  • Provide information for an agreed service engagement
  • Communicate with us for assistance or support

This Virtual Assistant Privacy Policy ensures your personal information is only collected when necessary and with your consent.

How We Use Your Information

We use collected data to:

  • Deliver and improve our virtual assistant services
  • Process transactions securely
  • Send service-related updates and scheduling confirmations
  • Respond to client inquiries efficiently
  • Request service reviews and feedback
  • Support ongoing service delivery and client relationship management

How Long We Keep Inquiry Information

For inquiries that do not become client engagements, we retain the inquiry information for up to 12 months after our last contact, then delete or anonymize it unless a legal requirement or an unresolved dispute requires longer retention. Records relating to client engagements are handled separately under the service agreement and applicable recordkeeping requirements.

Data Security & Protection

As part of this Privacy Policy, Virtual Aid Pro prioritizes your security by implementing:

  • SSL encryption for data transmission
  • Website security and maintenance tools
  • Access control for internal systems
  • Secure, third-party payment gateways (we do not store payment details)

Cookies Policy

The website uses cookies and similar technologies. We use Google Analytics to understand how visitors use the site, for example which pages are viewed and how visitors found us. Google Analytics collects information such as your IP address, device and browser type, and the pages you visit, and Google processes this information under its own terms. You can learn more about how Google uses information from sites that use its services and opt out with the Google Analytics opt-out browser add-on.

Embedded third-party services, including ClickUp and Calendly, have their own privacy and cookie information.

You can control or disable cookies via your browser settings. Please note that certain site features may not function properly if cookies are disabled.

Third-Party Disclosure

Information submitted through the inquiry form is processed through ClickUp and made available to Virtual Aid Pro for inquiry management and follow-up.

Requests for free resources, such as the Vacant Land Closing Checklist, are collected through a form on this website. Your name, email address and optional answer about how you found us are stored on our website and sent to our business email so we can deliver the resource and follow up. You can ask us to delete this information at any time.

Website usage data collected through Google Analytics is processed by Google. We do not sell your personal information.

Third-Party Links

Our inquiry form is hosted by ClickUp. When you submit it, ClickUp processes the information you enter and Virtual Aid Pro uses it to review and respond to your request. Third-party websites and services have their own privacy policies.

Your Information and Requests

For questions about information you have provided, contact hello@virtualaid.pro. You can request to:

  • Ask about the personal information held about you
  • Be notified of changes to our Privacy Policy
  • Request updates to your personal data
  • Ask for deletion or restrictions on use, subject to applicable requirements

Children’s Privacy

Our site and services are intended for business professionals. We do not knowingly collect personal data from children under 13 years of age.

Fair Information Practices

Should a data breach occur, we will:

  • Respond to a security incident and make notifications as required by applicable law

We also support the Individual Redress Principle, giving users the right to pursue legal remedies for data misuse.

Email Communications

For email inquiries, use hello@virtualaid.pro. You can ask us to stop optional follow-up communications.

Inquiry follow-up and service messages relate to your request or engagement. To stop optional follow-up, email hello@virtualaid.pro.

Contact us by email if you no longer want optional inquiry follow-up.

Our Commitment to Privacy

At Virtual Aid Pro, we are committed to upholding the highest standards of data protection and digital privacy. This Virtual Assistant Privacy Policy reflects our dedication to operating with transparency, security, and respect for your personal information. As we continue to grow and improve our virtual assistant services, protecting your trust remains our top priority.

How to Contact Us

For questions about this Privacy Policy or your data:

Pracy-Ann Pryce, trading as Virtual Aid Pro
Based in Jamaica
virtualaid.pro
Email: hello@virtualaid.pro